Just how far are workers' compensation insurers willing to go to not
have to pay benefits? According to a new federal lawsuit filed in California,
they'll resort to hacking the personal information of their claimants.
As Business Insurance reports, the lawsuit is based on the case of Adela Gonzalez, who hired an LA law
firm to represent her workers' compensation suit. Gonzalez claims
that private investigators accessed the firm's servers to extract
her personal information, including social security number, date of birth,
medical information, and other confidential data.
Court records also show that the investigators have been named: William
Reynolds was hired by Berkshire Hathaway and Oliver Glover was hired by
Zenith Insurance. Reynolds admitted to the California Workers' Compensation
Appeals Board that, over the course of several years, he had downloaded
33,000 files pertinent to workers' comp claims from various servers.
"Gain Advantage" & "Save Money"
The lawsuit filed by Gonzalez claims that the hacking went on in an effort
to "gain an advantage in litigation and save money in judgments and
settlements." By accessing that claimant information, insurers could
then see if they could build cases against their claimants and prove,
in court, that they were not deserving of the benefits that they filed for.
In fact, this how the hacking was first discovered in 2014: in an in-chambers
hearing, an Oakland-based lawyer representing an insurer revealed that
he had obtained a confidential intake packet between the claimant and
their counsel. When the judge asked the lawyer how he had received the
packet, the lawyer named HQ Sign-Up Services Inc., a service that was
being used by the claimant's counsel to store confidential documents.
Stories like these make it evident why workers' compensation clients
need their rights protected. At the
Law Offices of Wax & Wax, our dedicated and proven Glendale workers' comp attorneys have seen
firsthand at what lengths insurance providers will go to protect their
bottom line. We can ensure that your right to benefits is compellingly
put forth, even if it meets resistance from your provider.
Want to learn more about what we can do to help you recover the benefits
Call us today.